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Postage

 

 AUSTRALIA


Registered Post

0-50 gms                  AU$4.99 per order

51 gms ~ 500 gms  AU$6.99 per order

500 gms+                AU$9.99 per order

 

Express Post

0-3 kg                      AU$15.00 per order

3kg +                       AU$25.00 per order

 

All orders are insured to the full value of the items purchased.

All orders require a signature on delivery. It is the customers responsibilty to ensure a signatory is at the delivery address to take receipt of the parcel. In the event of no-one being at the address to take receipt of the parcel, Australia Post will leave a card which gives information on how to re-arrange delivery, or how to collect the parcel from the nearest Post Office. At this point it then becomes the responsibility of the recipient to arrange for the collection or delivery of their parcel. If not collected within 3 days, parcels are returned to us. A redelivery charge will be made to deliver again at twice the original delivery cost, as we are charged for the return and redelivery of all parcels.

All orders must include a contact telephone number for the recipient. We will not be held liable for failed deliveries, as a result of being unable to contact the recipient directly.


Estimated Delivery Time (Registered Post)

 

Adelaide 

Brisbane 

Canberra 

Darwin 

Melbourne 

Perth 

Sydney 

3-4

business days

1-2

business days

2-3

business days

4-7

business days

2-3

business days

4-5

business days

1-2

business days

NSW

QLD

SA

WA

NT

TAS

VIC

1-2

business days

3-5

business days

4-5

business days

5+

business days

6+

business days

4-5

business days

3-4

business days

 

We do not guarantee that your order will be delivered within this time frame. Whist we are proud to say that the majority of our deliveries occur on time, late deliveries sometimes occur due to unforeseeable circumstances beyond our control.

In the event that your order has not arrived after the estimated delivery time, please visit "My Account" section on our website to view the delivery status of your order to check if the delivery address is correct. Unless otherwise agreed by us, we will deliver your order to the address indicated on your Order Confirmation.

You are most welcome to email us if you need any further assistance regarding your late delivery.

 

International

We do not ship outside Australia, however we will accept orders from overseas to be delivered to an Australian address

 

Bulky Items

Large items are often distributed directly from a warehouse and shipping is charged accordingly.

 

Please note all Lamps and Coverlets do not fall within the flat rate registered post as they are bulky items.